The Cluster program has helped in building a 'Quality Culture' in our company.  Besides making all of us quality conscious, it helped us increase our productivity as we were exposed to better management techniques and the involvement of our employees in their respective areas of work also increased.

This is the best platform available to SMEs to learn about modern management tools and bring about improvement in every sphere of operation - be it the product quality or the delivery systems etc. By implementing 3Ms and 5Ss, waste is reduced to the minimum and quality and productivity improves by improving upon the existing procedures. Implementing 5Ss changes the attitude and approach of the workmen.

If SMEs are to survive and win in the wake of stiff challenges from global players, it is only possible through forming Clusters. Huge benefits of R&D, consultancy and modern management techniques can be accrued at affordable costs only through Clusters. Bulk purchases, fixing benchmark prices of finished products and effluent treatment or smart waste disposal - all this would be so easier in a cluster learning.

The Cluster program is a very good learning platform for the SMEs as it helps in learning and acquiring new ideas. It brings a sea change in employees' attitude and helps to break the fixed mind set and encourages the workforce to innovate.

Kalpana Spring Mfg. Co.

A K Engineering Works